HypeBox is committed to protecting the health and safety of our employees, customers and communities.
Shipping & Pickup
Can I still shop online?
Yes! GetHypeBox.com is available and ready to help you find what you need during this time. As always, we offer free shipping for domestic subscribers.
Why is my shipment delayed?
We appreciate your patience with the shipping delays. Due to increased order volume and the impact of COVID-19, it may take longer than usual for your order to arrive. We are working to get orders out to you as quickly as possible. Keep an eye on your email for all order updates. We’ll send an email to you as items in your order ship, or if there are updates on the status of your order.
Where’s my order? Why isn’t there a tracking number yet?
We appreciate your patience. We are working to get orders out to you as quickly as possible.
Tracking numbers for your order shipments become available once our carrier partners pick up the packages for delivery. We’ll send an email to you as items in your order ship, and this will contain a link to the most up-to-date tracking information for your order. You can also contact us for your order status to get the latest shipping and tracking info.
Can I delay my shipment?
Once your HypeBox order is placed, we start working on it right away. If for any reason you would like to delay or hold the shipment of your HypeBox you can contact us to schedule it.
Health and Safety.